Terms & Conditions

Pricing:

Custom cookies are $40 per dozen with a minimum order of one dozen. Custom sets include up to four designs per dozen and cannot include any copyrighted images or characters.

Logo cookies are priced per design. Please email me for custom logo cookie quotes.

Cookie platters are cookies that fit together to make a larger design. These are popular for holiday celebrations and parties. Platters start at $35 and depend on the size and number of cookies involved. Please email me to get pricing on cookie platters.

Availability:

To check on the current availability of a date, please send me an email. You’ll need to include your event date and a few photos or brief description of the designs you are interested in. When inquiring about availability, please keep in mind that availability is subject to change at any time. Inquiring about the availability of a date does not reserve it for you. Your order is placed and your date reserved only when your order is paid in full.

Other Items:

French macarons are available at $12 per half dozen or $24 per dozen. Over 40 flavors available. Please email me to discuss macaron orders. Macaron towers for larger events are available at several price points. Please email me for more information on macaron towers.

Hot cocoa bombs are available at $5 each. There are several flavor options. Please email me to discuss cocoa bomb orders.

Placing an Order:

Invoices will be sent to your email address via Square and will give you the option to make a debit or credit card payment. Your invoice is good for 72 hours after it is sent. If it is not paid by this time, it will be cancelled automatically.

If you wish to pay with cash, you will be responsible for delivering the payment in person. Personal checks are not accepted and dates will not be held without payment.

Picking Up an Order:

The pick-up location for all local orders is at my home at 304 S Willow Street, Ottawa, KS 66067. There will be a couple of options for pick up times on your order form. If you do not come in the time frame you selected, your order will be placed in a cooler on the front porch of my home and I will not be liable for theft or damage.

Delivery services are available for bulk orders and fees will be quoted upon request

Cancelling an Order:

Custom cookie orders are nonrefundable, but payment may be transferred to a future order if at least seven days notice is given before the originally scheduled pick up or shipping date. Credits for rescheduled orders must be used within six months.

If an order must be cancelled due to an emergency on my part making me unable to fulfill it, a full refund will be issued.

In an event that a customer is not satisfied with the order, the uneaten cookies must be returned within three days to assess their condition and decide on a resolution.

Changing an Order:

Changes to cookie designs, quantities, or dates are done solely at my discretion and depend on my ability to accommodate the request.